PRIVACY POLICY

We collect information you provide directly, including: • Contact details (name, email, phone, company) when you submit enquiries • Project information and documents you upload • Communication preferences and feedback We automatically collect: • Device and browser information • IP address and approximate location • Pages visited and interaction data • Referral source information

Your information is used to: • Respond to project enquiries and provide quotations • Deliver products and services you request • Send relevant updates about your projects • Improve our website and services • Comply with legal obligations We do NOT sell your personal information to third parties.

We implement industry-standard security measures: • SSL/TLS encryption for all data transmission • Secure cloud storage with access controls • Regular security audits and updates • Employee training on data handling Your uploaded documents are stored securely and accessed only by authorized personnel for project purposes.

We retain your data for: • Active project enquiries: Duration of engagement + 2 years • Completed projects: 7 years (warranty and legal compliance) • Marketing communications: Until you unsubscribe You may request deletion of your data at any time, subject to legal retention requirements.

Under UAE data protection regulations, you have the right to: • Access your personal data • Correct inaccurate information • Request deletion of your data • Object to processing for marketing • Withdraw consent at any time To exercise these rights, contact us at privacy@ledworld.com